If your car gets damaged and you want to claim the insurance then it can be a terrifying task. It will take a long time and also hamper your work. If you drive your car to go everywhere, then you have to delay your plans until you get your car back from the repair centre. These days having a working car is a necessity for all of us not just for work but also for maintaining status in society. So, it is important to repair your car as soon as possible. If you are already a car insurance holder then it is high time to think about your car insurance claim. If you are thinking that the time taken by your insurance provider to claim the settlement is too long then you can go for a change and get the best available in the market.
Process of approving a claim settlement:
In the insurance claim process, it will take a long time because the claiming process is not in the hand of any single person. It involves certain criteria and procedures that a team has to follow and it makes the process more time-consuming. It needs lots of investigation and approval of a senior person to approve the claim. If a single person is not willing to approve the claim then it will hamper the whole process and your claim settlement gets delayed. After all of this, if the authorities find anything suspicious or misleading about your claim then also, they can reject the claim at the last point.
Want to choose for the Right time to make a claim: If you are worrying whether you can make the claim or not for a minor accident. Then just think about the repairing expenses, whether you can afford it or not. If someone gets injured in that accident or too much damage caused to the vehicle then you can surely take a claim. However, if there is only minor damage or scratches caused to the car then you can pay and repair it by own. As frequent claims will affect your goodwill and some companies will also increase the premium rates on frequent claiming.
Here we are providing some pointers that will surely help you to make a successful claim:
Collect your evidence: On the first go if you meet with an accident anytime and you know that it is not your mistake then make sure to take multiple pictures of the accident location, the damage caused to your car, the condition of the other driver, check whether anyone is injured or not. Pictures play a vital role in applying for claim as without pictures insurance providers are also unable to process your claim further.
Check for the time limit: Different insurance companies have different deadlines to report the claim after the accident happens. If you will not report that within the time period that you will not be able to make the claim.
File a FIR in the nearby Police station: If it is not your mistake then file a report in the nearby police station. If you don’t take this step and the other driver is responsible for the accident then he will try hard to put the blame on you and you can do nothing at that time.
Don’t be over-smart and admit your guilt: Whether the accident is caused by your mistake or not, don’t ever try to admit your guilt. At the time of the accident if you are covered with insurance then your insurance company is your lawyer. Let the insurance company and the police take the charge and decide who is guilty. Admitting mistakes at that sort of time will put you in major problems.
Factors that delay the claim settlement process:
Everything takes time, but for every work there is a predefined time especially when it comes to any monetary losses. Same goes with the insurance claim settlement process, if your insurance provider is taking more time than usual, then there is surely something doubtful about it. This is not a perfect world that everything here will go effortlessly. Below are some major factors that can be a barrier to your claim settlement process
Lack of communication: At the time if the claim settlement insurance company will make an investigation or call you to confirm the exactness of the incident. If you are unable to take the call on the first go or delay in replying then the whole procedure will be postponed. They have other clients and other settlements to do, so it will not be possible for them to call you again and again. It will be helpful if you try to take the call on the first go and provide the complete, relevant and correct information for smooth processing of the claim.
Wrong information was given to the insurance provider: At the time of purchasing the car insurance policy, you have to provide the correct information to the company. If you have provided the wrong information then at the time of claiming if they will find anything mismatch then they will not approve your claim.
Misinterpretations about coverage: If you are thinking that the insurance provider is providing the OEM coverage and you apply for that. But after applying for the claim you get to know that OEM coverage is not included in your policy then your claiming process will be delayed.
Dissatisfied with the provided repairing service: If the repairing service is done in a rush as you want your car back urgently. The paint job done on your car is not looking good or the car is still creating a problem while driving, then the best you can do is to report the problem immediately to the service provider. By this you can get it correct whenever your car is free to repair or the insurance provider will provide a discount for this.
Shortage of cash: At the time of claiming you have to pay the deductibles from your pocket. So, if you have a shortage of cash and don’t have money to pay a deductible then hold off the process of repairing until you don’t have enough cash to pay off the deductibles.
Apart from these there are many problems that you can face while claiming the process. If anything serious problems arise then contact your insurance agent and talk with them about it. They can’t help you directly but surely will provide you some suggestions to solve your problem. The insurance agent can call to claim representative or manager of the repair centre on your behalf, that will also guide you with alternative solutions to get rid of the problem as soon as possible.